Service selection
Share the destination, cargo details and preferred delivery date. Available carrier options and acceptance requirements are confirmed for each shipment.
PAGO / OUR SERVICES
International Express
From documents and samples to everyday commercial shipments, PAGO coordinates international express options around your destination, cargo and schedule, with collection and pre-shipment handling in China.
Discuss Your Shipment
Who this service is for
- Businesses sending documents or product samples
- Sellers and brands shipping commercial packages
- Freight forwarders coordinating collection and express services
Service scope
What we help coordinate
Collection and preparation
Coordinate collection in China and discuss packing, label printing, product labeling or basic packaging and appearance checks before dispatch.
Shipment coordination
Keep shipment information aligned with the transport arrangements. Contact your PAGO representative with the tracking number for an actual status update.
From enquiry to delivery
Plan the next steps
Share shipment details
Provide the commodity, package count, weight, dimensions, destination and schedule.
Agree on service and handling
Discuss express options, collection and any packing or labeling needs.
Coordinate dispatch
Proceed with the agreed arrangements and contact our team for shipment information.
Service process illustration. Actual arrangements are confirmed with our team.
- Commodity, intended use and packaging
- Package count, individual weights and dimensions
- Destination country, address, postal code and recipient details
- Preferred delivery date and any packing or labeling needs
Conditions to confirm before dispatch
- Provide packed dimensions and weights for each piece, not product net weight alone.
- Describe documents, samples and commercial goods separately; confirm acceptance for batteries, liquids and other special characteristics.
- Give a complete address and postal code, with packing, product-labeling or basic visual-check requests in advance.
What to check in the quotation
- Transport and chargeable weight
- Check actual weight, dimensional factors and the charging basis of the selected service.
- Pre-dispatch work
- List whether packing, materials, label printing and labeling are included.
- Destination and additional items
- Confirm delivery coverage, special addresses, duties and taxes, and responsibilities for extra handling.
A quotation checklist, not a fixed rate card. Applicable items and charges depend on the agreed shipment.
When the shipment plan changes
For incomplete addresses, missing documents, unsuccessful delivery or packing issues, provide the tracking number and relevant notice. Establish the cause before confirming document updates, delivery changes and possible charges.
International Express
Your shipment. Let’s talk details.
Tell us about your cargo, destination and schedule. Our team will help you find a suitable shipping option.
Shenzhen headquartersNo. 9 Yongyue Road, Baishixia East Community, Fuyong Subdistrict, Bao’an District, Shenzhen, Guangdong, ChinaCommon questions
Can I enquire about documents, samples and commercial cargo together?
Yes. Describe each shipment type and its quantity so our team can discuss the relevant service options, handling and documents.
Can I send items containing batteries or liquids?
Tell our team about the cargo characteristics and provide the relevant information first. Arrange dispatch only after the available service and acceptance requirements have been confirmed.
Can you quote a fixed price and transit time immediately?
Our team needs the destination, weight, dimensions, cargo characteristics and service requirements before confirming a quote and estimated schedule for that shipment.